Healthcare & Medical Offshore Services – Philippines and Colombia
Healthcare organizations face administrative and operational challenges in areas such as billing, medical claims, coding, and patient support. Offshoring these functions can improve operational efficiency, reduce costs, and allow internal teams to focus on core clinical work.
KMC supports healthcare providers, clinics, and hospital systems by sourcing, hiring, and onboarding specialized healthcare support staff in the Philippines and Colombia. We manage employment, payroll, compliance, and administrative setup so you can focus on your operational priorities.
What is Medical & Healthcare Offshoring?
Healthcare and medical offshoring refers to transferring non-clinical tasks to remote teams that can perform them efficiently. These tasks often include:
- Medical billing
- Medical coding
- Healthcare customer support
- Medical transcription
- Telemedicine support
- Insurance claims processing
Offshoring these roles frees internal staff to focus on core clinical and patient care work while improving turnaround times for administrative functions.
Why Offshore Your Healthcare Functions?
Organizations choose offshoring for several reasons:
- Local talent shortages in specialized support roles
- High onshore salary costs
- Administrative workload that limits internal capacity
- Delays in billing and claims processing
- Need for flexible, scalable staffing solutions
Offshoring helps address these challenges by placing trained support professionals in regions with established talent pools, reducing cost and operational bottlenecks.
Benefits of Offshoring your Medical & Healthcare
The benefits of healthcare offshoring to the Philippines cannot be overstated, as long as you have a trusted partner like KMC Teams to handle the burden of payroll and compliance, and to optimize efficiency with a skilled, custom-tailored healthcare offshore team.
Some of the primary benefits of doing so include reduced costs, access to a larger talent pool, the ability to focus on core competencies, patient satisfaction, and risk mitigation.
Lower Operating Costs
Healthcare support roles such as billing, coding, and claims processing can be staffed at a lower cost than in onshore markets, helping control operating expenses.
Access to a Larger Talent Pool
Offshoring expands your reach to professionally trained, English-proficient candidates in the Philippines and Colombia, enabling quicker hiring of qualified staff.
Focus on Core Clinical Work
With administrative tasks handled offshore, your local teams can focus on patient care, clinical outcomes, and internal operational priorities.
Improved Administrative Performance
Dedicated remote teams can streamline billing, coding, customer support, and claims processing, which improves accuracy and reduces delays in reimbursement cycles.
Reduced Compliance and Legal Risk
When paired with an Employer of Record (EOR) model, KMC manages payroll, statutory contributions, labor compliance, and data protection responsibilities, reducing regulatory risk.
Book a free consultation with KMC to start saving money, enhancing the patient experience, and mitigating risk with full-service EOR and financial offshoring solutions.
Examples of Medical & Healthcare Jobs That You Can Offshore
Skilled medical talent is abundant in the Philippines, ready to fill a wide variety of roles to help you grow your healthcare business.
Medical Billing
Save costs and streamline medical billing with skilled offshore talent trained to handle patient registration, insurance provider collection, financial responsibility, and other billing tasks.
Medical Coding
Leverage talent versed in Current Procedural Terminology (CPT), International Classification of Diseases (ICD), and Healthcare Common Procedure Coding System (HCPS) to accurately and efficiently handle coding needs.
Medical Transcription Service
Use offshore healthcare workers to take care of medical transcription services for surgery notes, diagnoses, and more. This reduces physician workload by reducing audio files requiring transcription.
Telemedicine Services
By outsourcing telehealth services, you can expand your clinic hours and offer 24/7 service, thereby boosting patient satisfaction and ensuring the best care.
Healthcare Customer Support
Optimize support for your patients with talent available whenever you need them to be. That means during your business hours as well as any other time your patients need assistance.
Roles We Can Hire for You
KMC can source and place healthcare support professionals for a variety of roles, including:
- Medical Billing Specialist
- Medical Claims Analyst
- Medical Coding Specialist
- Medical Transcription Staff
- Telemedicine Support Specialist
- Healthcare Customer Support Representative
- Insurance Verification Specialist
- Wellness Coach
- Clinical Documentation Specialist
- Nurse-related Admin / Support Roles
These roles can support clinics, private practices, hospital systems, telehealth services, and healthcare technology providers.
Didn’t find the role you need on this list? KMC Teams can also hire any Medical & Healthcare-related roles that your company needs by custom-tailoring talent based on your unique specifications. That means, you get highly skilled and culturally aligned candidates to help you reach and exceed your objective.
KMC Teams is capable of recruiting any Medical & Healthcare offshore team candidates that your company needs.
Why Work with KMC
- Established recruitment and offshore operations in the Philippines
- Structured employment and compliance support
- Experience placing specialised healthcare support staff
- Ability to support scaling through EOR, BOT, or other models
- Operational support from hiring through onboarding and ongoing HR administration
This page is tailored to companies needing healthcare support operations that are compliant and cost-effective, without the need to build legal entities in new markets.
KMC Solutions is the Philippines’ premier Employer of Record (EOR) and flexible workspace provider, trusted by global businesses to build high-performing offshore teams with speed and full compliance.
Here’s what sets us apart:
Time-to-Hire:
2–4 weeks
Client Retention Rate:
90%+
Global Clients Served:
400+
EOR Countries:
Philippines, Vietnam, Mexico, Colombia
Talent Base Managed:
6,000+ employees
Office Locations:
30+ across 4 countries
Certifications:
ISO 27001, ISO 9001, B Corp, Great Place to Work Best, Place to Work, HR Asia Best Companies to Work
Housing Program:
CASA Co-Living for seamless relocation and retention
See What Some of Our 400+ Clients Say
Start Offshoring with KMC
We can act as your Employer of Record and manage hiring, payroll, onboarding, and compliance for your healthcare offshore team in the Philippines and Colombia. Whether you need a single specialist or a full support centre, we can structure the process to meet your operational needs.
Schedule a consultation to discuss your hiring requirements and operational priorities.